For queries about your TalkTalk broadband service.
4 hours ago
I'm unable to connect to a new Sagecom Fast 5364 router. It appears to be set up correctly - it shows a solid white light - and I can see the network on my devices. It accepts the router password, but then still asks me to sign in to the network. When I click on the link on my phone it doesn't go anywhere, and on a laptop it tries to take me to password helper.talktalk.net.
I was using a very old router but this doesn't work now, so am currently without any internet.
Do you have any suggestions?
Thank you!