Cisco AnyConnect VPN not working

[mikep4]

Hi

I seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk and to ask if this can be removed.

Could this issue be resolved please.

Many thanks

[Debbie-TalkTalk]

Hi @mikep4 

That's great, thanks for letting me know.

Debbie

[mikep4]

Thank you @Debbie-TalkTalk that has fixed the issue. All working now!

[Debbie-TalkTalk]

Hi @mikep4 

Apologies for this.

I've made a change to your router firmware, please can you retest?

Thanks

Debbie

[ferguson]

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.