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Broadband help

For queries about your TalkTalk broadband service.

Cisco AnyConnect VPN not working

mikep4
Newbie
Private Message TalkTalk

yesterday

Message 3 of 3

Hi

I seem to be having the same issues as others with Cisco AnyConnect. No internet access and no VPN connection to my work laptop. I am having to hotspot to able me to work. My company has told me it’s down to a firmware update sent out by TalkTalk and to ask if this can be removed.

Could this issue be resolved please.

Many thanks

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

6 hours ago

Message 1 of 3

Hi @mikep4 

 

Apologies for this.

 

I've made a change to your router firmware, please can you retest?

 

Thanks

 

Debbie

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ferguson
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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