Cisco AnyConnect VPN

[louisemckay11]

Hi, 

I can't seem to get the Cisco VPN to work when I'm working from home. 

[Debbie-TalkTalk]

Hi @StephenTheLord 

Apologies for this.

Please can you create your own topic on the Community, I can then take a look at this for you.

Thanks

[StephenTheLord]

Hi, am also having the same issue.  My company uses Cisco AnyConnect to establish a VPN connection to their network it stopped working yesterday.  I contacted support, but the agent was unable to resolve my issue.  I have a Wi-Fi Hub 2 and firmaware version SG4K100202.

Any help would be greatly appreciated.

Regards

Stephen

[Debbie-TalkTalk]

Hi @louisemckay11 

Thank you. I've made a change to your router firmware, please can you retest?

[louisemckay11]

Hi, 

I have updated my details to include my name and landline number. 

I'm not sure what you mean by the VPN protocol? It's the CISCO Anyconnect Secure Mobility Client. 

Thanks. 

[Debbie-TalkTalk]

Hi @louisemckay11 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?