For queries about your TalkTalk broadband service.
6 hours ago
I have been offline now for 14 days. TT engineer has just been and confirmed my thoughts that this is a BT open reach issue. I cannot reply to my complaint handler now so please can you ask someone to call me now. Jodie was dealing with this and I want a BT engineer booked tomorrow. THE WAY THIS COMPLAINT HAS BEEN DEALT WITH IS AN ABSOLUTE DISGRACE!! Please also confirm my complaint is still open. Thank you
6 hours ago
Hi Matelan
I'm really sorry to hear this. We can take a look at this fault for you.
Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
Debbie
6 hours ago
This tells me they have closed my complaint if they are trying to send me to online chat…