For queries about your TalkTalk broadband service.
on 28-07-2024 08:55 PM
I have had to leave talk talk and end my contract how do I receive a bag to return my router and TV box?
on 29-07-2024 10:11 AM
Hi Deevo
I will request a returns bag to be sent to you ASAP.
Regards
28-07-2024 09:00 PM - edited 28-07-2024 09:03 PM
If there's no prepaid label and returns bag in the boxes for the equipment, staff can easily send you the required bags, @Deevo.
Make sure that your profile information details are correct, as they will use the information to check your address and identify your account.
Go via your avatar/name; settings; menu....Personal Information. SAVE CHANGES.
Your post is in the queue for attention and should be picked up during the day.
[Assuming that you have already told Talktalk that you are leaving....otherwise the contract simply rolls on at full price, when out of the minimum term.
Call 03451 720088 after 9am, if you have not already confirmed everything with them].