Frequent Loss of Internet Connection & Automatic Wi-fi Optimisation (Please Switch Off)
on 28-09-2023 12:55 PM
Message 3 of 3
For the last week we've been suffering frequent disconnections from the internet (tho' the wi-fi remains on, with devices connected). This was confirmed using the Fast5364 hub dashboard.
I've run all the diagnostic tests (which showed no problems) and even did a full reset because it was so bad. I'm not sure if the original problem is still occurring, but the reset has re-introduced automatic wi-fi optimisation on my hub, which is causing daily havoc when it changes from my chosen channel settings (mostly on the 2.4GHz).
Could you please switch OFF the automatic wi-fi optimisation for my router?
Thanks, in advance.
Labels:
- Labels:
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Connection
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Other
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Router
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Stability
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2 REPLIES 2
on 02-10-2023 07:53 AM
Message 1 of 3
Hi TTFibreuser
How's the connection been since your last post?
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on 28-09-2023 01:01 PM
Message 2 of 3
Hi TTFibreuser
I'm really sorry to hear this.
I've switched the WIFI optimisation off as requested.
Are wired connections also dropping?
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