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Broadband help

For queries about your TalkTalk broadband service.

Home Broadband

Lucybabe2830
Newbie
Private Message TalkTalk

yesterday

Message 3 of 3

I live in postcode BT71 4NE and my broadband has been down from yesterday 12/11/24 can you please tell me what is happening 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

13 hours ago

Message 1 of 3

Hi @Lucybabe2830 

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

Planned maintenance or outages will be listed here, @Lucybabe2830:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

 

For staff attention, please go via your avatar; settings; drop down menu. Complete Personal Information. SAVE CHANGES. 

 

You'll get a response during the day (Monday to Friday).

Gliwmaeden2, a fellow customer.
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