Broadband help

Lucybabe2830 · ‎13-11-2024

I live in postcode BT71 4NE and my broadband has been down from yesterday 12/11/24 can you please tell me what is happening

Michelle-TalkTalk · Friday

Morning Lucy,

Do you still need assistance with this?

Thanks

Michelle

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Karl-TalkTalk · ‎14-11-2024

Hi @Lucybabe2830

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Gliwmaeden2 · ‎13-11-2024

Planned maintenance or outages will be listed here, @Lucybabe2830:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

For staff attention, please go via your avatar; settings; drop down menu. Complete Personal Information. SAVE CHANGES.

You'll get a response during the day (Monday to Friday).

Gliwmaeden2, a fellow customer.

Broadband help

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