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Broadband help

For queries about your TalkTalk broadband service.

How to replace current modem

adam_c
First Timer
Private Message

on ‎11-08-2023 01:47 PM

Message 3 of 3

We had an Openreach engineer out recently to check on the intermittent faults we experience. When he was here of course, nothing went wrong. He did do something to make sure our connection speed was as advertised by TalkTalk. 

 

When we decribed the nature of the faults we experience he said that we should contact TalkTalk and ask for a new modem. 

 

Can anyone tell me how I would go about getting one?

 

Thanks!

 

Adam

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎15-08-2023 06:53 AM

Message 1 of 3

Morning,

 

How are you getting on?

 

Thanks

 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-08-2023 02:11 PM

Message 2 of 3

Hi

 

I'll get a router out to you now.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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