Almost the same here .
I have had dropping out and choked speeds for over 3 months, have raised countless faults ,the result is always the same ,an engineer supposedly comes out, fixes the problem for a day or 2,then it reoccurs ,rinse repeat. The BT engineer that once came some months ago, tells me the entire system is rotten in my street and to leave Talk Talk and get on BT fibre .It's very clear now who has been uneconomical with the truth,hint,it wasn't the engineer.
So I wait for days to hear anything about faults on the site and then magically it disappears ,no problem ,woohoo ,it's fixed ,oh joy of joy, but no it is just an appallingly bad system from the very bottom to the rotten top, nothing works. This has ruined my Christmas, this has ruined my New Year ,in short it has blighted my life these last 3 months.
All this for the absolute pleasure it is to drop nearly £40 a month on the most appalling service, and customer service I have ever encountered. Of course I didn't sign up for this ludicrously exorbitant rip off price but when my contract ran out you arbitrarily decided this was how much I should fork out for your reject services. As my housing provision is uncertain right now I've been unable to move providers ,a fact TalkTalk clearly enjoy exploiting to the detriment of their customers.
No ethics ,no morals, no business acumen whatsoever .I will never consume another product from you or any affiliates for the remainder of my days .In an industry which is in an epic race to the bottom I must congratulate you for seeming to be feeding there already and for some time.
I would urge others to follow suit and consign dinosaur companies such as this to the dustbin of history where they belong.
Happy New Year TalkTalk and may I most sincerely wish you every misery and affliction it is possible for man to endure for 2024 and beyond.
