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Broadband help

For queries about your TalkTalk broadband service.

Left TalkTalk broadband - please disconnect and cancel

Message 4 of 4

Good morning,

 

My new broadband provider installed on Wednesday afternoon ( 23rd October 2024 )

Since then I stopped using TalkTalk broadband. 

Both I and the new provider informed you in advance that I will be leaving TalkTalk as documented through your Chat portal where Broadband and Homephone services were to be cancelled.

Please confirm both Broadband and Homephone have now been disconnected.

When can I expect your final bill and what do you require further from me.

 

Thank you

 

Frank Butler
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3 REPLIES 3

Message 1 of 4

Hi

 

I've sent you some details via PM.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 4

Actioned, please advise further

Frank Butler
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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi

 

Can you please update your Community Profile to include your

 

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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