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Broadband help

For queries about your TalkTalk broadband service.

Looking for a good deal for renewing my Broadband and line connection without TV added from May.

FlyingBrick3
Conversation Starter
Private Message
Message 3 of 3

My renewal contract comes up on the 5th May and would like to stick with Fibre 65 which was £24.00 a month. Had unlimited UK Calls Boost -Free for 24 months and Fibre 65- £7.95 Discount for 24 months.

Can TalkTalk give a descent renewal price to keep with them. Phoning on a Sunday does not get anywhere. Can I get any help using the Community webpage or do I need to go to another site for any help.

 

 

 

FlyingBrick
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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@FlyingBrick3, I gave you all the information that you needed in my reply on your recent thread:

 

https://community.talktalk.co.uk/t5/Billing/Monthly-Bill-Suddenly-Gone-Up/td-p/2969170

 

As I previously said, renewals cannot be fixed up through the forum. 

 

Staff are not authorised to do this on the community. 

 

Check the links we have given you for both Chat and phone - they have different hours, especially on Sundays. 

Gliwmaeden2, a fellow customer.
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

The best deals are held by the Loyalty Team by phone.

 

Try phoning 0345 172 0088 and ak for the Loyalty Team.

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
Anonymous User