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Broadband help

For queries about your TalkTalk broadband service.

Loss of broadband

Slater881
First Timer
Private Message TalkTalk

on ‎02-06-2024 09:38 AM

Message 4 of 4

Good morning..I was wondering if anyone had a similar issue with there Broadband. I lost service around a week ago an engineer came out and couldn’t fix the issue.it then came back on about a week later by its self.an engineer then came when we where on holiday and we now again have lost service.

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎04-06-2024 09:11 AM

Message 1 of 4

Hi Slater881

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎03-06-2024 07:28 AM

Message 2 of 4

Hi Slater881

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎02-06-2024 11:18 AM

Message 3 of 4

You'll need to complete your community forum profile details for Talktalk staff to identify your account, @Slater881 .

 

Go via your avatar, settings and complete information. SAVE CHANGES. 

 

Staff will respond during the week.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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