My broadband service has been passively migrated from Shell Energy to Talk Talk. When I started using Shell Energy, I was promised I would enjoy 6 months free broadband and a free credit of GBP30. Furthermore, about 2 months ago, I experienced a broadband outage for a few days and Shell Energy promised a compensation of GBP30 would be credited to my account.
Please advise if these have already been properly transferred to my new account with Talk Talk.
Many thanks!
Joe
** REMOVED**
