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Broadband help

For queries about your TalkTalk broadband service.

Moving home

SoldierleeRGJ
Newbie
Private Message TalkTalk

5 hours ago

Message 2 of 2
  • Dear EE, I have recently moved into temporary accommodation and have unplugged my Wi-Fi for obvious reasons. Can you please freeze my account as I don’t know my new address yet. 
    Yours sincerely 

Lee Tucker 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

4 hours ago

Message 1 of 2

This is TalkTalk not EE.

 

Is your account with TalkTalk?

 

To discuss your service for what you require, which I don't think is possible, you need to phone and speak to the Loyalty Department.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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