My router hasn’t arrived.

[Kev-n]

Hi all, my broadband and land line are switching to TalkTalk on Thursday this week, but I’ve not received a router yet, I spoke to customer service on Friday, who said the router would definitely arrive within plenty of time and delivered by yodel.. But as of now (Monday evening) I’ve had no despatch notification oranysign of it being sent. I work from home so it’s important it arrives by the time my service switches over. 

[Chris-TalkTalk]

Hi Kev,

The router is now showing dispatched. Looks as though it was dispatched yesterday so you should receive it today or tomorrow

Chris

[Chris-TalkTalk]

Hi Kev-n,

The router hasn't been dispatched yet but this isn't unusual, I'll check again later

Chris

[ferguson]

There is still time. If you would like the support team here to check this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.