For queries about your TalkTalk broadband service.
yesterday
Hi all, my broadband and land line are switching to TalkTalk on Thursday this week, but I’ve not received a router yet, I spoke to customer service on Friday, who said the router would definitely arrive within plenty of time and delivered by yodel.. But as of now (Monday evening) I’ve had no despatch notification oranysign of it being sent. I work from home so it’s important it arrives by the time my service switches over.
4 hours ago
Hi Kev,
The router is now showing dispatched. Looks as though it was dispatched yesterday so you should receive it today or tomorrow
Chris
Chris, Community Team
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10 hours ago
Hi Kev-n,
The router hasn't been dispatched yet but this isn't unusual, I'll check again later
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
yesterday
There is still time. If you would like the support team here to check this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.