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Broadband help

For queries about your TalkTalk broadband service.

My router isnt connecting

Gmustafa
Popular Poster
Private Message TalkTalk
Message 23 of 23

Hi, my router keeps flashing an orange light. I have turned it off for 20 minutes, turned it back on and still no connection. I have taken the broadband cable out and put it back in, still doesn't connect. I've used a new broadband cable and still doesn't work. I've even clicked the reset pin at the back of the router and still doesn't work. Please help as this has been like this for 2 days now 

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22 REPLIES 22

Gmustafa
Popular Poster
Private Message TalkTalk
Message 21 of 23

Hi Michelle I have updated my details, thanks

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 22 of 23

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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