For queries about your TalkTalk broadband service.
on 29-11-2021 01:52 PM
After renewing my contract on the phone, i was told i needed a new router for free, i did mention it didn't seem that long ago when i got a router upgrade, but they insisted the one i have is old. So the new router turned up today and it looks the same as the one i have, i am using a Sagemcom fast 5364 and thats what has been sent out to me, only difference i can see is in the product version on the side of the box mine has 5364-3 and new one has 5364-4. So my question is are they the same router and do i need to swap them over?
on 29-11-2021 02:10 PM
No Problem 🙂
Karl
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on 29-11-2021 02:02 PM
Thank you Karl, thought they were the same just checking.
on 29-11-2021 01:57 PM
Hi
the sagemcom is the latest hub so you do not have to swap them over.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.