Broadband help

Seelan19 · ‎07-06-2023

Hi there,

I recently received my new TalkTalk router (Sagemcom router with bronze holes). However, I am unable to connect to my work VPN.

The IT department at my work have tried everything to resolve the issue, but its still not working. I have also called TalkTalk and they asked me to use an ethernet cable, but that didn't work either.

I have seen other threads suggesting that the Firmware needs updating.

Would it be possible for someone to resolve this issue for me please.

Many Thanks,

Seelan

Seelan19 · ‎10-06-2023

Hi Karl,

The new router is now connected.

Many Thanks,

Seelan

Michelle-TalkTalk · ‎09-06-2023

Morning,

How are you getting on?

Thanks

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Karl-TalkTalk · ‎08-06-2023

Hi

can you connect up the new router and leave it connected so we can update it for you.

Thanks

Karl.

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Divsec · ‎08-06-2023

Hi @Seelan19 your post has been escalated and you should hear soon

I don't work here and all my opinions are my own.

Broadband help

New TalkTalk router blocking VPN connection