New Tv won’t connect to wifi
on 25-12-2023 09:41 PM
Message 3 of 3
Router on and all devices working as normal and connected to wifi.
Just tried to connect new smart TV to WiFi but it won’t connect.
I’ve restarted router after 15 minutes off and all devices connected again except the new tv- same issue.
Any ideas??
SMP
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Connection
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Wifi
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2 REPLIES 2
on 27-12-2023 06:54 AM
Message 1 of 3
Hi Sarah,
How are you getting on? Have you managed to connect the TV since your last post?
Thanks
Michelle
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on 25-12-2023 10:30 PM
Message 2 of 3
I would suggest that you search for your TV model coupled with won't connect to WiFi to see if there are others who have similar issues as I suspect it is a TV issue rather than a router one if other devices connect.
First though double check you are using the WiFi password and not the router one as there are normally 2 distinct passwords printed on the reverse of the router.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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