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Broadband help

For queries about your TalkTalk broadband service.

No change aftercarrying out changes suggested by you

Joseph331
Visitor
Private Message TalkTalk

5 hours ago

Message 2 of 2

Contacted  talk talk regarding buffering on tv, making it impossible to watch any films .

Your suggestion was to upgradeans send out a newrouter.

It has made no difference  and the router has not been received.

As I made clear to youroperator I hav no option but to cancel our agreement as it clearlý is not working at present. 

         A.J. Laýton

 

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fr8ys
Community Star
Private Message TalkTalk

5 hours ago

Message 1 of 2

I'd suggest you wait for support staff to review your issue this week before making any decision on leaving.

 

Given that other ISPs use the same OpenReach network you may well find the same issues if you change providers.

 

I should also poi t put you cannot give notice to lea e via the forum. You need to phone and speak to the Loyalty Team to give notice.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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