For queries about your TalkTalk broadband service.
2 hours ago
Why when speed to router over 7 days is slow and line check shows problems does TalkTalk want tests in the home and changes made in the home. Also why wont they give me a new router when connection light has failed but router is working. How am I supposed to know when connection has failed?.
2 hours ago
Hi miner49
Thank you 🙂
Debbie
2 hours ago
Will do , thank you very much.
2 hours ago
Hi @miner49
No problem 🙂
The router is on its way, please allow 24-48hrs for this to arrive.
Please let us know how the connection/speed compares with this router.
Thanks
Debbie
2 hours ago
Yes please Debbie that would be much appreciated.
2 hours ago
Hi @miner49
I'm sorry to hear this.
I can send you a replacement router for testing, would you like me to arrange this?
Thanks
Debbie