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Broadband help

For queries about your TalkTalk broadband service.

No internet connection over a week

AyanHassan
First Timer
Private Message TalkTalk
Message 3 of 3

I am writing to express my dissatisfaction with the ongoing service disruption I have been experiencing. I have had no connection for over a week, and as someone who works from home, this has been particularly detrimental. While I understand that other customers are facing similar issues, the lack of resolution is unacceptable, and I feel it is necessary to take further action.

 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Ayan,

 

If you have been experiencing the disconnections with white light staying on then can you reboot your router and check to see if the problem continues


Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Are you affected by this issue, if so it is expected to be OK by tomorrow morning:-

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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