No internet connection

[Ollie18]

I’ve paid my bill and my internet service normally boots back up within 30 mins but been a few hours an hasn’t done. Is this because it’s a Sunday and they aren’t open? 

[Michelle-TalkTalk]

Morning Ollie,

How are you getting on?

Thanks

Michelle

[Arne-TalkTalk]

Hi Ollie18

Restrictions can take between 2 and 24 hours to remove , you will also need to turn your router off for 30 minutes.  

Have you done this?

[Gliwmaeden2]

If you have some Mobile data, try Chat, as they are open till 7pm, @Ollie18. Phone support is not available for this on Sundays. 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

It can take 24 hours to get up and running again: