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Broadband help

For queries about your TalkTalk broadband service.

Order Confirmation

Highbury80
First Timer
Private Message

on ‎20-11-2021 12:34 PM

Message 3 of 3

I placed an order last week and am yet to receive an order confirmation. Order 00222114

 

Any help appreciated

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎23-11-2021 03:07 PM

Message 1 of 3

Hi Highbury80

 

Thanks for your post

 

I can look into this but first, can you please update your community profile to include:

Name


Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎20-11-2021 01:29 PM - edited ‎20-11-2021 01:29 PM

Message 2 of 3

Staff not back before Monday, @Highbury80.

 

Use 03451 720088 (not Sunday) or Chat at weekends:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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