Out of date offer

[kbike]

Received an offer through email dated 14/01/2022 to renew @£27.00 a month for  24mths + free supersafe + powerful Wi-Fi hub + free Amazon Ring indoor  camera. Clicked on "Renew with one click" which linked to web page saying this offer has expired! Read the email again thoroughly to find "offer ends 23.59 16/02/2021" in the small print & yet "prices correct at 14/01/2022" a few lines further down. WTF???

[Arne-TalkTalk]

Did you call the loyalty team? 

[kbike]

Methinks time for a change of provider!

[SocialTeamJo]

Hi kbike,

Thanks for checking.

Have sent you a PM requesting for further details, we'll then advise of next steps. 

Thanks,

Jo

[kbike]

Yes:nothing in deleted/spam/trash

[SocialTeamJo]

Hi kbike,

Have you checked your junk/spam folder?

Thanks,

Jo

[kbike]

No email or other update as of today.

[Arne-TalkTalk]

You will receive a new email.

[kbike]

Tried that and also tried Edge instead of Firefox but still getting same message

[Arne-TalkTalk]

Can you clear the cache and cookies from you browser. 

[kbike]

We're sorry, this offer has now ended.

[Arne-TalkTalk]

Hi kbike

Can you try the link again. 

Let me know how it goes. 

[Arne-TalkTalk]

Hi @kbike

I will investigate this and let you know

Sorry for the any confusion.