Poor WiFi upstairs
on 21-01-2024 03:18 PM
Message 7 of 7
Hi
I have a d link DSL-3782 router and although it's not a big house, we have a poor signal in one bedroom. Slow to open web pages even and can't do video calls or gaming.
Do we need a newer router or a WiFi extender?
Thanks for any help.
Labels:
- Labels:
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Connection
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Router
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Wifi
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6 REPLIES 6
on 22-01-2024 08:18 AM
Message 1 of 7
Hi SM3000
Thanks for the Private Message 🙂
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Debbie
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on 22-01-2024 07:56 AM
Message 2 of 7
Hi SM3000
No problem 🙂
Please can you send me a Private Message to confirm the name on the account, I can then send the router.
Thanks again.
Debbie
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on 22-01-2024 07:47 AM
Message 3 of 7
Yes that would be great.
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on 22-01-2024 07:44 AM
Message 4 of 7
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on 21-01-2024 03:31 PM
Message 5 of 7
Ok. That's great. Thanks!
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on 21-01-2024 03:28 PM
Message 6 of 7
Normally I would do some diagnostics with you, but your router is old & I think it is best to get it updated first. I will ask TalkTalk to arrange this for you,
After that, if you still have problems, let me know.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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