For queries about your TalkTalk broadband service.
on 09-08-2022 12:50 PM
Hi,
Hoping someone can help, our router appears to be faulty - the router turns off completely at the slightest of movement of the power cable. It then takes all kinds of wiggling and adjusting the wire just right to get the router back on. How do I go about requesting a replacement router?
Many thanks
on 09-08-2022 12:54 PM
Hi hayanajen
I'm sorry to hear this.
Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.
Thanks