For queries about your TalkTalk broadband service.
yesterday
Hi, my TT Sagemcom router died last week, and has been replaced by TT with an identical new one.
With the old router, the download speed I was getting was always above 70Mb/s, sometimes as high as 75Mb/s - using the Ookla speed test. But with the new router, the speed has dropped to no more than 67Mb/s. It's been like this for 5 days now.
Will it eventually return to the previous levels of its own accord, or does TalkTalk need to do something to speed it back up again?
yesterday
Thanks, I'll try that this evening.
yesterday
Switch off your router for a good 30 minutes and then on again to refresh the session to the cabinet, this should improve your speed.