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27-08-2024 12:08 AM - edited 27-08-2024 12:09 AM
Hi everyone, my router has sadly died. It's been intermittent for about a week, I've been resetting it etc but to no avail. Can I have a new one sent to my home please? Thanks
Answered! Go to Solution.
yesterday
Hi Winnybago,
I'm sorry to hear this. Please can you create your own topic and we'd be happy to look into this for you.
Thanks
Michelle
yesterday
My router flashes red light and then goes off.
on 22-10-2024 08:57 AM
Hi kas65,
I can see that my colleague has posted on your new topic.
Thanks
Michelle
on 18-10-2024 07:40 PM
Hi, you've got to start a new thread sadly, asking for a "Replacement Router Request". Good luck
on 18-10-2024 07:32 PM
how do i get a new router
on 15-09-2024 03:14 PM
Spotted your new thread, @susaneilidh !
It wasn't showing, strangely, just a moment ago.
on 15-09-2024 03:12 PM
Please return to the message board and click start a topic.
You need to do this to have your own place in the queue for attention from staff. They will then respond after the weekend, @susaneilidh
on 15-09-2024 03:00 PM
Thanks I've had a go at staying a new topic
on 15-09-2024 02:43 PM
Please start your own topic and the support team will be happy to help.
on 15-09-2024 02:31 PM
How do I order a replacement router? We had a power issue in the house and router now died. No lights regardless of which socket I use. Have tried plugging it into various functioning sockets
on 29-08-2024 06:40 AM
Good morning,
Excellent, I'm glad to hear this 🙂
Michelle
on 29-08-2024 01:04 AM
Received it today and it's all been set up. Great service! Thanks again
on 27-08-2024 08:06 AM
You're welcome 🙂
Debbie
on 27-08-2024 08:03 AM
Thanks so much for your help
on 27-08-2024 07:05 AM
I'm sorry to hear this.
I've ordered you a replacement router, please allow 24-48hrs for this to arrive.
Please let us know how you get on.
Thanks
Debbie