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27-08-2024 12:08 AM - edited 27-08-2024 12:09 AM
Hi everyone, my router has sadly died. It's been intermittent for about a week, I've been resetting it etc but to no avail. Can I have a new one sent to my home please? Thanks
Answered! Go to Solution.
yesterday
Hi @Bobbydeans
Please can you create your own topic and we can look into this for you.
Thanks
Michelle
Thursday
can i have a new router as mine keep crashing on me thank you
on 05-11-2024 01:19 PM
Hi Winnybago,
I'm sorry to hear this. Please can you create your own topic and we'd be happy to look into this for you.
Thanks
Michelle
on 05-11-2024 12:50 PM
My router flashes red light and then goes off.
on 22-10-2024 08:57 AM
Hi kas65,
I can see that my colleague has posted on your new topic.
Thanks
Michelle
on 18-10-2024 07:40 PM
Hi, you've got to start a new thread sadly, asking for a "Replacement Router Request". Good luck
on 18-10-2024 07:32 PM
how do i get a new router
on 15-09-2024 03:14 PM
Spotted your new thread, @susaneilidh !
It wasn't showing, strangely, just a moment ago.
on 15-09-2024 03:12 PM
Please return to the message board and click start a topic.
You need to do this to have your own place in the queue for attention from staff. They will then respond after the weekend, @susaneilidh
on 15-09-2024 03:00 PM
Thanks I've had a go at staying a new topic
on 15-09-2024 02:43 PM
Please start your own topic and the support team will be happy to help.
on 15-09-2024 02:31 PM
How do I order a replacement router? We had a power issue in the house and router now died. No lights regardless of which socket I use. Have tried plugging it into various functioning sockets
on 29-08-2024 06:40 AM
Good morning,
Excellent, I'm glad to hear this 🙂
Michelle
on 29-08-2024 01:04 AM
Received it today and it's all been set up. Great service! Thanks again
on 27-08-2024 08:06 AM
You're welcome 🙂
Debbie
on 27-08-2024 08:03 AM
Thanks so much for your help
on 27-08-2024 07:05 AM
I'm sorry to hear this.
I've ordered you a replacement router, please allow 24-48hrs for this to arrive.
Please let us know how you get on.
Thanks
Debbie