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Broadband help

For queries about your TalkTalk broadband service.

Replacement wireless router

JonnyTech
Newbie
Private Message TalkTalk

yesterday

Message 3 of 3

I was a Post Office broadband customer many years ago. They supplied me with a Zyxel AMG1302 wireless router that provided 2.4GHz wifi only - no 5GHz at all.

 

Then, over the years, my service was taken over by Shell and now TalkTalk. I still have the same router and performance is very poor - the 2.4GHz band is very congested here.

 

I have asked for a replacement router but have been told no. Should TalkTalk provide me with a newer one or should I just leave and go to a different broadband provider?

 

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2 REPLIES 2

JonnyTech
Newbie
Private Message TalkTalk

yesterday

Message 1 of 3

Thank you very much.

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Karl-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 2 of 3

Hi

 

I'll get a replacement router out to you.

 

Thanks  

Karl. 

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