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Broadband help

For queries about your TalkTalk broadband service.

Router power

emmah
Team Player
Private Message
Message 6 of 6

My router's power button is working intermittently. Sometimes it either doesn't turn on or loosens and turns itself off. It's getting more frequent, so I'm hoping I can get a replacement before it stops working entirely as I work from home and depend on an internet connection? Thanks for any help.

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5 REPLIES 5

Message 1 of 6

Morning,

 

Thanks, is everything now working ok for you?

 

Thanks 🙂

 

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emmah
Team Player
Private Message
Message 2 of 6

Thanks, Debbie. Yes.

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Message 3 of 6

Hi emmah

 

Have you received the replacement router?

 

Thanks

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi emmah

 

I'm sorry to hear this.

 

I've ordered a replacement router and a returns bag for your current router, please allow 24-48hrs for this to arrive.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

I will ask TalkTalk to do this for you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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