For queries about your TalkTalk broadband service.
on 18-06-2023 02:45 PM
My router's power button is working intermittently. Sometimes it either doesn't turn on or loosens and turns itself off. It's getting more frequent, so I'm hoping I can get a replacement before it stops working entirely as I work from home and depend on an internet connection? Thanks for any help.
on 22-06-2023 06:42 AM
Morning,
Thanks, is everything now working ok for you?
Thanks 🙂
on 21-06-2023 05:47 PM
Thanks, Debbie. Yes.
on 21-06-2023 01:55 PM
Hi emmah
Have you received the replacement router?
Thanks
on 19-06-2023 07:16 AM
Hi emmah
I'm sorry to hear this.
I've ordered a replacement router and a returns bag for your current router, please allow 24-48hrs for this to arrive.
Please let us know how you get on.
Thanks
Debbie
on 18-06-2023 02:48 PM
I will ask TalkTalk to do this for you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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