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on 04-08-2022 01:40 PM
I have a similar issue to this post - https://community.talktalk.co.uk/t5/Broadband/VPN-connectivity-issues/td-p/2853327
When working from home, using a VPN setup on my company laptop (i.e. I have no ability to configure the VPN client), I can be working away then the internet connection at the router drops and reconnects (about 2-3 mins). This only seems to happen when I'm using my work laptop. My wife works at home full time, and has no issues day to day. When I work from home, the internet is up and down repeatedly - perhaps as much as 1-2 times per hour.
I am using a TalkTalk router reporting software version SG4K100136
The issue has only started occurring in the last 3-4 weeks - previously had no issues using same setup.
Other posts suggest this may be a known issue with a version of the firmware / software on the router, but not quite the same version.
Router log entries don't provide anything particularly useful - reports "VDSL connectivity is down port 1" and "WAN DHCP client (1) stopped", followed 30secs later by reconnection info msgs.
Any help would be appreciated.
on 04-08-2022 02:12 PM
Hi
I've made a change to the router, see if this helps.
Thanks
Karl.
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