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For queries about your TalkTalk broadband service.

Router wi-fi security setting not liked by iPhone

JennyButler32
First Timer
Private Message TalkTalk
Message 3 of 3

I've had a problem for last 3-4 weeks.  My router no longer shows a constant Internet signal - it flicks on and off quite a lot.  This then cuts out watching a movie on Curzon Home Cinema etc.  
Second issue is that my iPhone no longer seems to link with the broadband at my house and I can't open websites or Facebook (or images won't load).  I've re-checked all the settings on router and phone and the message I keep getting on the phone is that my TalkTalk broadband has weak security and that 'WPA/WPA2 (TKIP)' is not considered secure and that if this is my wi-fi network, I should configure the route to use WPA2 (AES) or WPA3 security type.  HOW DO I DO THIS?

 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi JennyButler32

 

Sorry for the delay.

 

I can see that our Community Star Keith has posted to offer advice.

 

Do you still need help with this?

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Please see my sticky at the top of this board that covers weak security:-

 

https://community.talktalk.co.uk/t5/Broadband/Weak-Security-warning-on-Apple-iOS-and-Windows-10-or-1... 

 

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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