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Broadband help

For queries about your TalkTalk broadband service.

Router

Tina18
Newbie
Private Message TalkTalk

7 hours ago

Message 3 of 3

My router hasn't worked for the last 4 days. My line has been tested. Been on chat wirh colleague for over an hour and still no outcome. When I use a really old router everything is fine.  But it's not a fibre router.  How can this be fixed or a new router sent ? 

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2 REPLIES 2

Tina18
Newbie
Private Message TalkTalk
In response to Divsec

7 hours ago

Message 1 of 3

No we were fine. My router has been flashing orange for the last 4 days . I've been on with colleagues for over an hour and they havechecked everything.  But to no avail. 

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Divsec
Community Star
Private Message TalkTalk

7 hours ago

Message 2 of 3

Hi @Tina18 just replied to your other post. We'll stick to this one now.

 

Did you have the storms a few days ago? 

 

Glad you have the old router to keep you going till the staff here get things sorted for you. It will be tomorrow now before you hear. 

I don't work here and all my opinions are my own.
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