Sagemcom 5364 User Interface

[Anonymous]

There are various issues with the Sagemcom 5364 User Interface [firmware SG4K100174].

Please can you update the firmware to  SG4K100206.

[Anonymous]

@Michelle-TalkTalk,

Yes, please update it.

[Michelle-TalkTalk]

Hi @Anonymous 

The new firmware is now available. Would you like us to update the firmware for you now?

Thanks

Michelle

[Karl-TalkTalk]

Hi

Just checked with our Devices Team, the rollout is on track and will commence from midnight tonight, in stages.

Thanks  

Karl. 

[Anonymous]

Hi @Michelle-TalkTalk,

Has the rollout of the firmware update commenced today?

[Michelle-TalkTalk]

Afternoon,

Apologies for the delay. We're hoping to start the rollout from 21st. We'll post back on this date with an update.

Thanks

Michelle

[Michelle-TalkTalk]

Hi,

As far as I am aware it's still in the testing phase, however I've asked the Devices Manager for you now and I will post back shortly with an update.

Thanks

Michelle

[Anonymous]

Hi @Michelle-TalkTalk,

I thought this much awaited update was finally signed off last week. Is it now back in testing?

[Michelle-TalkTalk]

Good afternoon,

Thanks for your post. Our Devices Team are still currently testing the new version so we are not updating the FW at the moment until the team are happy that it has been fully tested. Can I just ask, what specific issues are you experiencing please?

Thanks

Michelle