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on 16-10-2024 01:23 PM
There are various issues with the Sagemcom 5364 User Interface [firmware SG4K100174].
Please can you update the firmware to SG4K100206.
on 25-10-2024 01:07 PM
on 25-10-2024 08:02 AM
Hi @Xplorer
The new firmware is now available. Would you like us to update the firmware for you now?
Thanks
Michelle
on 21-10-2024 03:24 PM
Hi
Just checked with our Devices Team, the rollout is on track and will commence from midnight tonight, in stages.
Thanks
Karl.
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on 21-10-2024 03:18 PM
on 17-10-2024 12:08 PM
Afternoon,
Apologies for the delay. We're hoping to start the rollout from 21st. We'll post back on this date with an update.
Thanks
Michelle
on 16-10-2024 01:51 PM
Hi,
As far as I am aware it's still in the testing phase, however I've asked the Devices Manager for you now and I will post back shortly with an update.
Thanks
Michelle
on 16-10-2024 01:47 PM
I thought this much awaited update was finally signed off last week. Is it now back in testing?
on 16-10-2024 01:30 PM
Good afternoon,
Thanks for your post. Our Devices Team are still currently testing the new version so we are not updating the FW at the moment until the team are happy that it has been fully tested. Can I just ask, what specific issues are you experiencing please?
Thanks
Michelle