Security settings page has been experiencing a "technical error" for months

[Wesleyholmes]

I am having a problem with my internet cutting out every week on Monday, midnight until 1am. I understand this may be something to do with Homesafe settings on my profile, however I am unable to check this because your website has been experiencing a "technical error" in its security settings section. This error has been present for months, and appears on multiple platforms and browsers (I have attempted to access it from two different computers, a phone and a tablet).

Please can this be addressed ASAP so I can switch off the Homesafe settings.The error which has persisted for months

[Ady-TalkTalk]

Hi all, I believe the developers have got this sorted now. I've tested your accounts and all appears to be well. Please retest and let us know how you get on. 

Ady

[Michelle-TalkTalk]

Morning,

We've chased for an update on this today.

Michelle

[Michelle-TalkTalk]

Hello,

Apologies, there are no timescales at the moment. We'll post back as soon as we know more.

Thanks

Michelle

[Treheveras]

The error message gives you hope that it’s only a temporary issue. 
How much later should I try again? 
I’ve heard it’s a low priority fix as only a few users are affected. 

[Arne-TalkTalk]

Its still being looked into, im sorry that its taking so long.

[Treheveras]

I reported it weeks ago and still there’s no fix. 

[Wesleyholmes]

It has been several days and the error message is still there.

[Arne-TalkTalk]

Hi Wesleyholmes

I have logged this a fault to the My Account team. 

Will let you know when I get a reply. 

[Wesleyholmes]

I have done this now

[Chris-TalkTalk]

Hi Wesleyholmes,

Can you please update your community profile with TalkTalk home telephone number or account number and we'll be happy to look into this for you

Chris