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For queries about your TalkTalk broadband service.

Still haven't received £80 sign up voucher

ChesneyJ
First Timer
Private Message
Message 5 of 5

I signed up to Talk Talk on the understanding that I would receive an £80 gift voucher, 90 days after my broadband service was activated. We're passed that timeframe now but there's not sign of the voucher. I contacted Giftcloud who said they needed to pass it over to Talk Talk. Please can you investigate?

4 REPLIES 4

Message 1 of 5

Hi ChesneyJ

 

The voucher will be issued in the next few days

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

 

Regards

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Message 2 of 5

Hi @ChesneyJ

 

Thank you

 

I will contact the team responsible for the vouchers. 

 

I'll post back when they reply. 

 

Regards

ChesneyJ
First Timer
Private Message
Message 3 of 5

Hi @Arne-TalkTalk , I've filled in the requested information 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi @ChesneyJ

 

Thanks for your post


I  can look into this but first, can you please update your community profile to include:

 

Name


Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

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