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Broadband help

For queries about your TalkTalk broadband service.

VPN GRE not configured

cxrqt1
First Timer
Private Message

on ‎09-05-2022 03:18 PM

Message 6 of 6

I am having the exact same problem as faced in the thread below: When trying to connect to my office PPTE VPN through the Windows 11 built in VPN interface, I get the GRE not configured error. It works everywhere else, except my home TalkTalk network.

https://community.talktalk.co.uk/t5/Broadband/VPN-CONNECTION-ISSUE-Generic-Routing-Encapsulation-GRE...

 

talktalk_vpn_issue.png

 

Can someone help me please?

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5 REPLIES 5

Karl-TalkTalk
Support Team
Staff
Private Message
In response to cxrqt1

on ‎09-05-2022 03:39 PM

Message 1 of 6

Hi

 

Excellent, was just about to confirm that it's all done 🙂

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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cxrqt1
First Timer
Private Message
In response to Karl-TalkTalk

on ‎09-05-2022 03:38 PM

Message 2 of 6

Working perfectly. Many thanks for the prompt service!

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to cxrqt1

on ‎09-05-2022 03:30 PM

Message 3 of 6

Hi

 

i'll do this now, the router will reboot soon, then I'll post back to confirm when it's done.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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cxrqt1
First Timer
Private Message
In response to Karl-TalkTalk

on ‎09-05-2022 03:26 PM

Message 4 of 6

Any time Karl, please do it whenever get this message. Thanks.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎09-05-2022 03:22 PM

Message 5 of 6

Hi

 

I can make a change to the router firmware, will cause about 10 minutes offline time.  When is the best time to do this.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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