VPN CONNECTION ISSUE Generic Routing Encapsulation (GRE) (same as lots of others)

[Andy1232]

Hi,

I am having the same issue as:

https://community.talktalk.co.uk/t5/Broadband/VPN-CONNECTION-ISSUE-Generic-Routing-Encapsulation-GRE...

https://community.talktalk.co.uk/t5/Broadband/VPN-no-longer-working/td-p/2883303

https://community.talktalk.co.uk/t5/Broadband/VPN-NOT-CONNECTING-USING-PPTP/td-p/2883367

I tried to phone support to help but they didnt have a clue what I was talking about, but here it seems there is a known fix!

Please can you apply to same fix for me?

Many thanks.

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.
 

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[cxrqt1]

I'm having the exact same problem. Can anyone help me please?

[Debbie-TalkTalk]

Hi Andy

That's great, thanks for letting us know.

Debbie

[Andy1232]

Fixed! Thanks Karl

[Karl-TalkTalk]

Hi Andy

I've made a change to the firmware, test the VPN now please.

Thanks  

Karl.