For queries about your TalkTalk broadband service.
4 hours ago
I am not able to connect work VPN using talktalk wifi router. Need this to resolve urgently. Please help
3 hours ago
3 hours ago
Thank you 👍.
3 hours ago
Hi @naveensub
That's great, thanks for letting us know.
It was related to an issue with the firmware and our Devices Team are currently looking into the issue.
This only appears to be affecting certain VPN clients.
3 hours ago
Thank you so much. Now it is connecting. What was the issue...?? Will it come again in future.?
3 hours ago
Thank you. I've updated the router firmware now. Please can retest and let us know if the VPN is now working for you?
Michelle
3 hours ago
Sorry there was mistake in the phone number. Updated it just now.
4 hours ago
Hello,
Could you check and confirm if the telephone number is correct in your Community Profile please? If it is then could you also add your Account number too please in your Profile. Please do not post any personal information on the Community.
Thanks
Michelle
4 hours ago
Updated as asked
4 hours ago
4 hours ago
Morning,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle