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Broadband help

For queries about your TalkTalk broadband service.

WHERE IS MY FREE ECHO DOT , I RENEWED MY CONTRACT 4 MONTHSAGO AND AM STILL WAITING FOR IT.

BOUNCEY
First Timer
Private Message
Message 3 of 3

It is impossible to contact you, LIVE CHAT is a  JOKE, you can not activate it, please  contact me and resolve why I never received my Echo dot  as part of my contract renewal. I am within my rights to cancel and  join BT.

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2 REPLIES 2

Message 1 of 3

Hi @BOUNCEY

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

 

@nogglet can you start your own topic and I can investigate

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nogglet
First Timer
Private Message
Message 2 of 3

I had to phone them about it 4 times before I got mine. In the end they said they had sent the email but I must have deleted it.

Keep nagging them.

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