Wi-Fi Router

[IDunwell]

Mi Wi-Fi stops working intermittently, apparently it’s a become a known problem! The advice is to reset the router but my router won’t reset, I have to turn it on off before my Wi-Fi comes on again until it fails again. But the router light always stays white it’s only when my Wi-Fi connected devices stop working I know there is a problem. Looking on this forum others are experiencing similar issues and their routers are being replaced. 

[Gliwmaeden2]

Please complete your community forum profile, @IDunwell, so that staff can identify your account when they pick up this thread during the day. 

Go via your avatar; settings; drop down menu...complete Personal Information. SAVE CHANGES. 

Please just follow up  on this thread. Posting on another customer's thread pushes it back I'm the queue for attention so delays the response for the OP.