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WiFi Optimization

Lidders
Chatterbox
Message 8 of 8

Hi, could you please turn off WIFI optimization for my Sagemcom Router.

I am having continual WiFi problems and need to be able to permanently select WiFi channels in both the 2.4 and 5ghz bands.

 

Thank you

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7 REPLIES 7

Message 1 of 8

Hi Lidders

 

Ok no problem. If you do experience any further issues then please let us know.

 

Thanks

 

Debbie

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Lidders
Chatterbox
Message 2 of 8

Its too soon to tell if it's solved my problems, but its good to see I now have control of the channels.

Message 3 of 8

Hi Lidders

 

Please let us know how the connection compares.

 

Thanks

 

Debbie

 

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Lidders
Chatterbox
Message 4 of 8

Thank You

Message 5 of 8

Hi

 

Optimisation is now off.

 

Thanks  

 

Karl.

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Lidders
Chatterbox
Message 6 of 8

I have added the requested Info.😀

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Chris-TalkTalk
Support Team
Message 7 of 8

Hi Lidders,
 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Thanks

Chris

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