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Broadband help

For queries about your TalkTalk broadband service.

WiFi Optimization

Lidders
Chatterbox
Private Message
Message 8 of 8

Hi, could you please turn off WIFI optimization for my Sagemcom Router.

I am having continual WiFi problems and need to be able to permanently select WiFi channels in both the 2.4 and 5ghz bands.

 

Thank you

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7 REPLIES 7

Message 1 of 8

Hi Lidders

 

Ok no problem. If you do experience any further issues then please let us know.

 

Thanks

 

Debbie

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Lidders
Chatterbox
Private Message
Message 2 of 8

Its too soon to tell if it's solved my problems, but its good to see I now have control of the channels.

Message 3 of 8

Hi Lidders

 

Please let us know how the connection compares.

 

Thanks

 

Debbie

 

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Lidders
Chatterbox
Private Message
Message 4 of 8

Thank You

Message 5 of 8

Hi

 

Optimisation is now off.

 

Thanks  

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Lidders
Chatterbox
Private Message
Message 6 of 8

I have added the requested Info.😀

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi Lidders,
 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Thanks

Chris

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