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Broadband help

For queries about your TalkTalk broadband service.

Wifi going down.

njels
First Timer
Private Message TalkTalk

on ‎30-10-2024 08:59 PM

Message 3 of 3

Every time I have to unplug my wifi from the back, which I do properly, it doesn’t turn back on. This last week i’ve rearranged my living room twice and had to unplug the router twice and it has taken 8 hours to come back on. Does anyone know why? I try all fixes on the website and on other forums etc but nothing works, I just have to factory reset it each time and after the 10th or so time of asking (including waiting in between it) it will work, does anyone have a fix as it’s just happened again.

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to njels

on ‎31-10-2024 08:04 AM

Message 1 of 3

Hi

 

Can you please update your Community Profile to include your

 

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Karl 

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njels
First Timer
Private Message TalkTalk

on ‎30-10-2024 08:59 PM

Message 2 of 3

I’d also like to add so people know, it just flashes orange, rapidly, then it slows and repeats the action.

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