Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi all! I've had a Sagemcom FAST5364 Router for about or at least a year now, but have recently noticed it's making a faint tick/click sound every two seconds, I found a post here regarding this in which it was said it isn't normal, it was however no...
Hi, I want to cancel my broadband service. I am abroad, and won't be able to call you regarding this. Is it possible to communicate via email or here? ps: I am happy to ask a friend to return the equipment, if necessary.
Hi all We had our router for around 3 years now but wifi strength ain't great was looking at purchasing the latest router sagemcom 5364 has an orange tint in the mesh is it just a matter of swapping these over for it to work Thanks
My internet is down and the phone line and chat service is closed when it's advertised as 24/7 365.
Only getting 8mbps to the router instead of the guaranteed 18mbps. This has been like this for a week and a bit now.
Recent changes to the website since the 20/11 version has left the test stalling after finding an issue and it requests a mobile number to be entered but there is no where to enter it. Therefore the test will not progress. Please see attached screens...
Please can someone disable Wi-Fi Optimisation on my Sagecom router?
I keep getting regular drops in internet, WiFi, lan cabled, everything just dies. All I've done recently is move router location, same cables, same phone socket. Its happened a couple of times a day. Are there any checks that can be done to see maybe...
As usual after a few months of solid service I'm seeing slow downs again and below guaranteed minimum often. A router reboot will temporarily fix it but over the week will slow down. Nothing changed in the house. Had this several times in past and ea...
hi,I am having problems with my router not working with wi-fi it works with cables but we cannot connect with laptop by wi-fi or mobile phone with wi-fiwe have turned off power and left router off fo 30 minutes but still not working when power is tur...
Hi all, I switched from Now to TalkTalk earlier this year for my broadband. I was expecting TalkTalk to contact Now to advise of the changeover in service based on this article: https://kenstechtips.com/index.php/switch-broadband/now-and-talktalk The...
How can i have access to the talk talk internet. when i am missing the Router ? Kind regards obscured for customer security
Hello peeps, I am paying (through the nose) for TalkTalk 'super fast' broadband. They have also given us two routers to make a point about that. For the past week, we've had to restart the pair of routers 9 times a day as the broadband keeps cutting ...
No broadband for 10 days now in Bookham. Very little help from online chat. Any ideas when it will get fixed?
Hi GuysI have an EchoLife DG8041W. I am having regular resets and have come across these entries in the logs. [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, TerminalTHER. I have read there is...
My speed check showed I am getting less than half the speed I am guaranteed and that there is a fault on the line between my house and Talk Talk . But how do I know if it is being fixed or even investigated?
A line test showed " a possible fault between my house and TalkTalk" but how do I know if it is being investigated and, better still, fixed?
Recently my download speed has dropped from about 60 Mbps to 2 Mbps. I've rebooted the router several times and tested the cable going from the socket to the router. I've tried to do the online line test but the web page gets to telling me it needs m...
Greetings from windy West Yorkshire! Is anybody else experiencing no broadband in the Halifax area (HX3)? Tried all the usual things - turning off router/hub, resetting WiFi adaptor etc. but nothing. Light on hub is solid amber.
Hi, I have seen some older posts enquiring about the availability of IPv6 on TalkTalk but I couldn't find a clear answer so wanted to ask for an update. Also my TT router/modem is a Sagemcom-FAST5364 3.00, Software Version SG4K100136 and does not app...
Hi, I'm trying to stop the router from automatically changing the Wifi channels.I keep manually changing the channel, but it keeps defaulting back to channel 1. I've read Wifi Optimisation is the cause of this, so can it be switched off, please?
My internet has been spotty for a few days and when I got up this morning it was not working at all. At 8am I started running every troubleshooting test I could find online, to no avail. At 9:12am I started a chat with customer support and was taken ...
Hai , I advise the fellow member to consider this post as a review of how the service is working . I lost my BB service all of sudden couple of days ago . After making some checks with the cables and restart , i called Customer service which is a jok...
Internet access - the last 2 days i have been disconnected from the Internet every 30 mins, I reset the router, or turn off for 30 mins and then the network comes back with Internet access but then loses it after another approx 30 mins. My router log...
Internet has been really bad lately. Not meeting our average speed at all. When I do service check I get the message.'We suspect an issue with your broadband'We need to run a line test between our network and your home.During the test, your broadband...
