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Broadband help

For queries about your TalkTalk broadband service.

i have had my internet in for over a week now paying for 65mbps getting 0.3

courtneyalheath080592
First Timer
Private Message

on ‎23-01-2022 08:12 AM

Message 3 of 3

i have had my internet in for over a week now paying for 65mbps gettting 0.3 want it fix asap its a joke i bet you still will take the money 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎24-01-2022 07:47 AM

Message 1 of 3

Hi courtney

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.

 

Thanks

 

Debbie

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎23-01-2022 10:09 AM

Message 2 of 3

Have you tried to contact Talktalk already? Phone support won't be available today, but opens tomorrow at 9am. 

 

03451 720088

 

Today you can reach Chat support here:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

Other than that,  please complete your community forum profile details for TT staff to identify your account when they reach your thread during the week. They are not usually on here at weekends, @courtneyalheath080592.

 

Please go via your avatar/name; settings; launch profile wizard. 

 

Gliwmaeden2, a fellow customer.
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